Working Remotely
140 companies answer 6 questions
Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.
How did you implement a remote work policy?
We were 100% remote for the first 7 or 8 years of the company. How we work remotely has changed considerably as we’ve grown from…
Organically
We started the company as remote, so there is no other way for us!
Can a remote-friendly company have a healthy culture?
Absolutely! Our teams tend to focus on communication because we do have so many remote members. We hold Town Halls quarterly so everyone hears the…
Absolutely. The keys for us have been maintaining ongoing, open communication as a group, whether by Whatsapp, instant chat, email, Skype and phone, and ensuring…
This all comes down to hiring. It’s critical to hire like-minded folks who genuinely want to work together. For us, we have way too much…
How do you nurture your company’s culture in a remote work environment?
Goodway tries to have our own level of perks and rewards that are equally as desirable and beneficial to remote employees. We use a program…
We have a place for business communication, but also places where silly notes and “bonding” is encouraged. We can share baby pictures, recipes, have fun…
Broadly speaking, our culture is based on the Relationship Care approach to servicing, an ethos that says service is a people business driven by the…
What advice would you give to a team considering to go remote?
Make sure you evaluate anyone you hire to be proven self-starters. The trick with remote work is it requires individuals with a solid concept for…
Do it. Whether you’re a small company or a large organization, embracing remote workers allows you to find talent outside of a geographic location, increase…
The day you have your first remote employee is the day all of the employees working with that employee need to start thinking and acting…
What challenges have you encountered building a remote team?
We have a great culture and team and have been growing very fast in the past few years. The biggest challenge is ensuring we keep…
The biggest challenges are logistical and infrastructure based, much the same as any company, I’d imagine! Unique to us as a distributed company are the…
We like to think that we have an advantage since we built the company remotely from the beginning and did not change to working remotely.…
What are the most effective tools for remote team communication?
We rely on tools such as Slack, Zoom, and Trello to communicate and plan our daily work commitments. I’m not saying we are perfect and…
We use several different tools to communicate with one another; slack, Google hangouts, and GoToMeeting just to name a few.
We use Slack all the time. It’s for work, play, water cooler topics, silliness and direct messages. It’s the hub of our culture. We also…
What has changed about how your remote team operates?
We found quickly that being fully distributed wasn’t going to work well for us. We missed seeing each other in person and the rare times…
As our team has grown we have been slowly shifting from a company of generalists where everyone does a bit of everything to a place…
Technology is constantly changing and improving the way we interact remotely.
How does your team address different time zone challenges?
We make sure everyone coming on board understands the different time zones. We work together to identify when the majority of workers are available and…
We offer some flexibility in work schedules so that team members can have somewhat of a normal schedule, but we also require work hours to…
Currently, all of our remote employees are in the same time zone. We are a 24/7 operation so we do encounter scheduling conflicts with our…
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