Managing Remotely

We set communication norms by job function. Some team members, like customer service, are connected to the chat system throughout normal business hours. Others, like…

We operate more like a regular office, where we are all here during EST/CST business hours. We are trusting of our team where if they…

Within a global team, expectations are much closer to a 24-hour response time to chat-based communications, and meetings are scheduled well in advance and coordinated…

We had our first company retreat less than a year ago in the Catskills when we were 12 people. I wouldn’t want to have a…

Yes, we do. This is critical for us. First of all, you need to have a clear agenda with what you want to achieve during the…

Yes we do, and they are awesome. My tip would be to keep the work content to a minimum. A brief session on how the…

Yes! Every fall, we gather for our annual “All Hands” meetup with our entire team. We started doing these meetups in 2013, and they have…

The full team meets together at least twice a year. There are meetups by various teams based on need and geography throughout the year.

We were meeting together about once or twice a month in person.  Now we will probably shoot for about twice a year to get everyone…

We also define goals for each of our employees. These goals are company goals as well as their personal goals. We review these goals on…

It’s not a perfect science; we have had situations where employees were “skating” for a month or so and we did not notice. But, eventually…

We measure productivity through the results we deliver to our clients.  We also use tools like Harvest for time tracking, and quarterly check-ins to make…

Weekly calls are important, as is setting and communicating realistic and exciting goals.

Clear tasks, responsibilities, and deliverables.

Actually having one. A relationship doesn’t mean reading standups in a Slack channel. You have to put in the work to meet regularly with each…

Ensuring that there is a common understanding of practices and procedures to help everything run smoothly.

Working with the changing priorities of remote workers as the economy changes. As the economy evolves, workers prioritize new and different demands on their attention.…

The toughest part about managing a remote workforce is making sure everyone feels connected to the team and culture of Appirio. We work very hard…

We invite them on a trip and do fun things together! We also have online events such as “best teaching moments,” contests, etc. to keep…

Communication and information sharing are key. Dell has developed and actively supports an Employee Resource Group (ERG) called Conexus that champions a flexible work community…

Our team is very passionate about what they do. We’re just so incredibly busy and the information security space is quite exciting so everyone is…

We let everyone choose their own devices, computers and operating systems, and reimburse a set amount for each employee every 3 years.  We do have…

We provide equipment to our remote employees.

We tend to equip people with a strong Mac so they can be effective wherever they are.

Aha! currently offers 15 days of paid time off to all teammates in their first year and 20 days in the following years, as well…

As a mom friendly organization we have a generous time off policy that includes paid sick days and paid family leave.

We offer 20-26 paid time off (PTO) days and seven paid holidays. The PTO days vary based on how long you’ve worked for the company.

There is always fear that collaboration is based on face to face contact but it turns out it is not! People can work on things…

I think my biggest fears are when we lose touch with someone. Every once in a while, someone will just “disappear” – they don’t answer…

I never had any fears. We’ve been told countless times that at some point we need to get an office and have a headquarters so…