Telephone Data Collectors at Westat

Remote | Part-time
Westat

Telephone Data Collectors

Experienced, At-Home

Description
We are seeking experienced at-home telephone data collectors to conduct phone interviews on a variety of subjects, such as education, the education, environment, health and transportation.

Candidates must be able to work 15-40 hours per week, during the following times: Evenings (6pm-12pm ET) and
Weekends (Sat. 10a-6pm ET, Sun.2pm-9pm ET).

Candidates must:

  • be 18 or older
  • provide voice sample
  • have strong computer skills
  • have at least 6 months of prior survey data collection and/or inbound- outbound call center experience.
  • Meet all of the following at Home Equipment requirements at the time of application:
    • Landline phone service
  • Not permitted:
    • Cell phones
    • Satellite internet/phone service – such as Dish Network
    • features (e. g. call waiting, voice mail, call forwarding, etc.) must be disabled during working hours
    • long distance service is NOT required
  • A corded telephone with a hands-free corded headset (cordless phones and Bluetooth headsets are not permitted)
  • A reliable Windows-based (Windows 7 or later) PC computer, and ability to upgrade as security and operational requirements change
  • anti-virus and anti-spyware software installed with current and updated virus definitions
  • Internet Explorer (IE) installed – most current non-beta version
  • up-to-date Shockwave and Acrobat Reader software installed (can be downloaded for free)
  • regular in-home access to a printer
  • a wired high-speed internet connection (cable, DSL or fiber optic only) with a minimum of 10 mbps download speed
  • Connection must be hard-wired with ethernet cable connection during working hours. Use of wireless routers, WIFI, not permitted
  • a webcam with video and audio functionality that can be connected to your work computer (ability to set up a Skype account and install appropriate software for homework environment verification)
  • a quiet private and secure workspace to conduct interviews (does not have to be a dedicated office, but work environment must be quiet and secure during work hours, including training)

Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the position, based on the specific position which may include, for example, identity verification, employment history, or criminal records history.

Job ID: 15409BR

Career Area: Telephone Data Collection

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