Technical Writer, Copy Writer at CodeLathe

Remote | International
CodeLathe

Technical Writer/ Copy Writer

Job ID: MKT4

  • CodeLathe (an Austin, TX, USA based company), is looking for an experienced technical writer who can communicate complex technical content clearly, concisely and accurately.
  • As a technical writer, you are responsible for creating content for Business decision-makers, IT administrators, and end-users.
  • You will collaborate with engineers, marketers, designers and occasionally with customers to deliver high-quality content.
  • You will create technical and instructional manuals, produce release notes, and review marketing whitepapers, web pages, and communications.
  • You will lead all the technical writing projects for FileCloud (www.getfilecloud.com).
  • You will collaborate with engineers, marketers, designers and occasionally with customers to deliver high-quality content.
  • You will be expected to learn the industry and be a product expert, who understands both the high-level concepts and feature level details.

Responsibilities:

  • Lead content creation projects across the company
  • Interview product teams and research topics to write whitepapers
  • Create technical and instructional manuals, produce release notes
  • Improve technical illustrations by collaborating with technical and design teams
  • Copywrite/edit website feature pages to simplify the content for target audience
  • Write technical documentation – end users guides, administrator guides, blog posts, FAQs and reference documents
  • Create presentations for partners and customers explaining product features
  • Plan and write content for web publishing, emails, and product messaging
  • Turn product requirements into a clear and engaging story for customers (across all touch points including UI labels, emails, and online copy)
  • Ensure content has a consistent style, tone, and approach, by creating a style guide

Requirements

  • 3+ years of professional writing experience and writing web and mobile content, preferably for interactive user experiences (Experience in an Enterprise Software Company is a big plus)
  • Bachelor’s Degree or equivalent in English, Journalism, or Communications
  • Proficient in writing concise/technical documents and design illustrations
  • Maintain and evolve content standards, including voice and tone
  • At ease managing multiple projects, setting stakeholder expectations, working individually and collaborating across teams
  • Excellent, highly creative communication and critical-thinking skills
  • Self-starter, highly motivated and works with little or no supervision
  • Attention to detail
  • Genuinely passionate about writing; takes ownership and pride in their job

Location: Remote.

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