Technical Consultant at Terminus

Remote
Terminus

Technical Consultant

  • REMOTE /
  • ENGINEERING /
  • FULL TIME

Terminus is the leader of the account-based movement and the crucial link that connects B2B marketing and sales teams with their ideal customers. The Terminus solution arms marketing teams with an account-centric platform that delivers the intelligence and automation needed to scale ABM and revolutionize the way B2B marketing is done. Hundreds of organizations worldwide, including Salesforce, GE, Verizon, 3M and CA Technologies, turn to Terminus to more effectively target, engage and grow their best-fit accounts. Terminus offers savvy marketers the technology and proven expertise to radically improve account-based strategies and campaigns, increasing ROI and producing exceptional results.

Terminus is looking for a Technical Consultant to join our team. As a Technical Consultant, you play a critical role by helping our customers set up, configure, launch, and extend the use of the Terminus platform with the shortest time to value.

Our consultants achieve this through understanding customer business goals and objectives, developing strong rapport, and executing against a defined project schedule. You will manage a portfolio of implementation and ad-hoc consulting projects with a diverse set of customers, and as one of the initial touchpoints in a customer’s experience after purchasing Terminus, you will be a critical player in driving long-term customer success and demonstrating the value of the Terminus solution.

With your deep technical competency and drive for customer success, you will manage the systems integrations analysis, data preparation, integration architecture, ETL, and general implementation of the Terminus platform into a customer’s existing tech stack. To be successful in this role, the Technical Consultant will work across departments, including Sales, Customer Success, and Ad Operations, bringing customer objectives to fruition through cross-departmental collaboration and communication. The ideal candidate has experience in Marketing SaaS, strong communication skills and attention to detail, with an outstanding aptitude for applying technology to achieve business results. This is a rare opportunity to join a fast-growing company with an open and collaborative work environment, where you can play a key role in promoting customer success for one of the most important times of the customer lifecycle

Responsibilities:

  • Become an expert on the Terminus platform
  • Understand and translate customer business goals into successful campaign plans using Terminus technology during the initial implementation
  • Manage a portfolio of customer onboarding projects, ensuring successful and timely completion of each project
  • Identify and drive efficiency in the implementation process by developing best practices and process improvements on an ongoing basis
  • Advocate and assist in the prioritization of new customer features and product enhancements, influencing the Terminus product roadmap and collaborating with the Product team to identify short-term solutions
  • Collaborate with Sales and Customer Success to ensure a smooth hand-off before and after onboarding
  • Deliver key implementation services milestones using Terminus project management and professional services automation software.
  • Track and maintain accurate client records

Requirements:

  • Bachelor’s Degree required
  • 3+ years of experience in implementation and/or engineering
  • Proven ability to manage a portfolio of customer projects with keen prioritization and multi-tasking abilities
  • Advanced proficiency in SQL: the ability to write advanced queries MySQL, optimizing database/query performance, experience with data warehousing
  • Exposure to NoSQL-based, SQL-like technologies (e.g. Impala)
  • Comfortable with data manipulation, data structures, and a passion for exploring data to extract valuable insights
  • Exceptional interpersonal skills; you have the unique ability to talk technical details and business strategy, in the same conversation
  • Knowledge of a programming language. Exposure to developer tools/workflow (e.g., git/GitHub, bash/terminal)
  • Experience in SaaS integrations via API
  • Experience leveraging Amazon Web Services
  • Experience with project management software

Preferred Experience:

  • Understanding of HTML, CSS
  • Background in B2B advertising or B2B marketing
  • Have hands-on experience with CRMs (Salesforce, Oracle CRM, and Dynamics)
  • Understanding of MarTech: Experience with marketing technologies such as Google Adwords, Google Analytics, Salesforce, Adroll, Demandbase, Engagio, Marketo

Incredible Benefits, Incredible Company:

  • 100% employer paid Health, Dental, and Vision Insurance for employee only coverage
  • 100% employer paid Short-term and Long-term Disability Insurance
  • 401K with company match
  • Guaranteed stock options
  • Unlimited vacation
  • Summer Fridays
  • Gym membership or health and wellness reimbursement
  • Casual dress all-day, everyday
  • Regular team outings, parties, and surprises
  • Weekly free lunch, unlimited snacks and drinks
  • Culture that emphasizes personal and professional growth
  • Named #1 Best Place to Work in Atlanta by Atlanta Business Chronicle for the medium-sized company category, #3 Top Workplace and #1 in Employee Appreciation by the Atlanta Journal Constitution
  • Named one of the Top 50 Workplaces in America by Inc. Magazine

See all IT Jobs >

Sign up for Daily Remote Job Alerts!

Want Access to 30,000+ More Remote and Flexible Jobs?

More Jobs

More Jobs

Part-time to full-time,
freelance to employee

More Career Fields

More Career Fields

50+ flexible
job categories

More Resources

More Resources

Q&A's, webinars,
career coaching & more

Learn More About Our Premium Service