Remote
Tenable Network Security

Services Program Manager

Remote | United States | 97458

Your Role:

This position aligns service offerings to a successful customer journey. This position identifies service offering needs for a product line and coordinates with appropriate resources to maintain those needs. This position will also help design, develop and execute deliverables for professional service offerings that include professional service engagements, training and education events, live demonstration recordings, supporting documentation, and custom work as needed. The right candidate will be able to work with minimal supervision to improve and develop internal processes, multi-task priorities, communicate effectively, and thrive in an agile environment. They must stay current on corporate direction and strategy, messaging, upcoming features and version retirements for their product line. Technical knowledge of network security and vulnerability management are required.

Your Opportunity:

  • Collaborate with various teams to design, develop, and maintain professional service offerings
  • Conduct scoping calls with customers
  • Stay informed of product changes and evaluate update needs
  • Design and maintain appropriate curricula
  • Create live demonstration recordings for assigned product line
  • Collaborate with Professional Services to create and maintain documentation
  • Work with other teams to achieve automation and ease of customer access to deliverables

What you’ll need:

  • B.S. or M.S. degree in Computer Science or a related field preferred
  • 3 or more years of professional service or consulting experience
  • 3 or more years of experience with network security and/or vulnerability management
  • Experience with Unix/Linux and Windows platforms
  • Experience managing projects or processes
  • Experience or knowledge of Tenable.io, Tenable.sc, and Nessus requested
  • At least some exposure to the full product delivery life cycle: requirements analysis, design, testing, implementation
  • Must have a strong initiative and the ability to work remotely, both in a self-directed manner and as part of a geographically distributed team
  • Strong written and verbal communication skills

Were committed to promoting Equal Employment Opportunity (EEO) at Tenable – through all equal employment opportunity laws and regulations at the international, federal, state and local levels.