Sales and Customer Service Associate at Cozymeal

Remote | Freelance

Sales and Customer Service Associate

  • Sales & Customer Service
  • United States
  • Contract

Cozymeal offers the best in culinary experiences by pairing local consumers and companies with some of the world’s top chefs for cooking classes, food tours, private chef experiences and culinary team building events. Active in 70+ markets in the US & Canada, we revolutionize the way we experience and enjoy food and enable our customers to find and book culinary experiences with just a few button clicks. Our service has been featured and received a lot of praise in publications such as USA Today, NBC News, The Washington Post and Thrillist.

We are looking for a full-timeSales & Customer Service Associate with experience in customer support and sales to join our team.

Responsibilities Include:

  • Understand our services, provide answers and offer solutions to customer and chef inquiries relating to our product in a timely manner
  • Provide support to customers and respond to inquiries through multiple channels including phone, chat and email, in line with company standards for communication
  • Assist our community of chefs and venues with any questions or requests pertaining to our platform, upcoming experiences, tools and communication
  • Help confirm upcoming dates with chefs and venues to promote new bookings and reservations for our events

Requirements Include:

  • 2+ years of experience in a customer service role
  • Excellent verbal and written communication skills
  • Ability to be resourceful and responsive
  • Possess an interest in food
  • Working efficiently in a home office environment
  • Proficient in Google Suite and Excel

Hourly Rate:

Must be available on weekdays from 9am-6pm PST.

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