Remote
eXp Realty

Program Assistant

Location: Nationwide – USA

eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States and Canada.

eXp Realty attracts the most talented people from all fields. Whether you’re a real estate professional, engineer, marketer, accountant or another field, you’ll be challenged and inspired every day. Join us on this incredible journey!

Our Program Assistant assists the Program Director and Administrator in processing all Mentor related documents, responding to emails, chats and Workplace inquires, and assisting in the monthly Mentor Certification Courses for eXp’s realtors.

Major Duties & Responsibilities:

  • Pairs incoming Mentees with Certified Mentors
  • Follows up with list provided by on-boarding
  • Seeks out and pairs mentees with mentors in their geographical area
  • Send out eXpand Mentor Compensation Agreements for signature by Mentee, Mentor, SAB and Program Director
  • Uploads returned forms into Enterprise and update Mentee and Mentor profiles
  • Updates eXpand Trello Board
  • Maintains MindFlash Learning Management System
  • Sends login info to all all new Mentees into the LMS and sends invites for the course curriculum
  • Performs quarterly audits of the system and renews mentor profiles Assists eXpand team with answering LMS specific questions.
  • Monitoring and answering questions by email, chats, Workplace Group posts comments etc.
  • Assist Program Manager with Broker and Mentor related disputes, reassignments, questions and complaints
  • Attend regularly scheduled department meetings and take meeting minutes
  • Utilize and manage department Trello board

Education:

  • BA/BS in business administration or related field preferred
  • High school Diploma/GED required

Experience:

  • 2+ years in office administration/support
  • Real Estate experience strongly preferred
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Strong knowledge of Microsoft Office/Google Suite