Remote | Entry-level
Circle Medical

Patient care coordinator (remote)

REMOTE

OPERATIONS

FULL OR PART-TIME

Circle Medical is a Y Combinator-backed startup that is reimagining primary care from the ground up. We combine technology and artificial intelligence with some of the nation’s best physicians to deliver a better experience that scales faster and more efficiently than ever before.

Ours is a unique environment where physicians, engineers and designers work collaboratively with the clinical team to build and bring our product to market.

We are seeking a care coordinator to support our physicians and help our patients navigate the complex healthcare system, as well as contribute to the growth of our company and product.

Responsibilities

  • Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone
  • Advocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies and specialists
  • Think creatively to solve problems standing in the way of patient experience, care or outcomes
  • Assist with billing and other insurance issues

Requirements

  • Prior experience in a healthcare or startup/technology setting
  • Understanding of healthcare insurance
  • Excellent verbal and written skills, including grammar, spelling, and punctuation
  • Ability and eagerness to adapt to a fast-paced environment and learn quickly
  • A digital native comfortable with technology and development
  • A passion for excellent customer service and problem-solving

Starting compensation is $20/hr, with possibility of converting to full time with benefits and stock options after two months. This is an entry-level position in a fast-growing venture-backed startup with significant opportunity for advancement for the right candidate.