Medical Director at Aetna


Medical Director (National Accounts)

Type: Full Time

Potential for Telework: Yes

Primary Location: UT-Sandy
Supervisory: No
Job Group: Healthcare
Percent Travel: 0 – 10%
Resource Group: 2
Job Description: Position Summary:

The Medical Director (MD) is responsible for providing clinical expertise and business direction in support of medical management programs to promote the delivery of high quality, constituent responsive medical care. The MD is a critical medical and business leader and contact for external providers, plan sponsor, and regulatory agencies and participates in the strategic medical management for our plan sponsors. The Medical Director will partner with medical management to increase effectiveness of medical management programs and promote integration of other Aetna medical programs.

This position supports our Commercial Self Insured Plans and provides Medical Management to those Plans.

Position can be located anywhere in country / Work At Home near an Aetna Office preferred.

Fundamental Components:

  • Execute predetermination reviews, reviews of claim determinations, providing clinical, coding, and reimbursement expertise.
  • Manage UM transactional work (front line reviews and appeals).
  • Build and inspire a culture of continuous improvement for better quality of care.
  • Oversee utilization review/quality assurance directing case management.
  • Provide UM services based on business demands and shifting business needs
  • Partner with medical management leadership to increase effectiveness of medical management programs and to promote the integration of other Aetna medical programs.
  • Provide clinical guidance in operating effective medical programs to promote member quality of care and in reviewing potential lapses in the quality of care.
  • Proactively use data analysis to identify opportunities for quality improvement, to positively influence the effective delivery of quality care.
  • Work collaboratively with other functional areas that interface with medical management within the National Account Care Management Solutions Team including provider relations, sales, benefits, healthcare delivery, national medical services and national accounts to achieve the business goals of the company.
  • Act as critical medical leader for external providers, plan sponsors, regulatory & accrediting agencies, and community in general.
  • Act to engage providers and facilities in improving the quality of care delivered to our members and assures that our shared business relationships are maintained and improved.


  • 2-3 years of experience in Health Care Delivery System e.g., Clinical Practice and Health Care Industry.
  • 1-2 years experience in Clinical leadership (ex. quality review, peer review, group/practice management, hospital teams)
  • 1-2 years knowledge/experience in managed care (consultant, medical director, discharge planning)


  • The highest level of education desired for candidates in this position is a MD or DO


  • Medical/Medical License (MD) or (DO) is required
  • Medical/Board Certified, National Board Of Medical Examiners is required
  • Medical/DEA License is required
  • An Active Unrestricted State Medical License is required.
  • Active Board Certification in a recognized specialty is required


  • Functional – Medical Management/Medical Management – Direct patient care/4-6 Years
  • Functional – Medical Management/Medical Management – Administration/Management/1-3 Years
  • Functional – Clinical / Medical/Direct patient care (hospital, private practice)/4-6 Years


  • Technical – Desktop Tools/Microsoft Outlook/1-3 Years/End User
  • Technical – Desktop Tools/Microsoft PowerPoint/1-3 Years/End User
  • Technical – Desktop Tools/Microsoft Word/1-3 Years/End User


  • Benefits Management/Interacting with Medical Professionals/ADVANCED
  • Leadership/Driving a Culture of Compliance/FOUNDATION


  • Benefits Management/Supporting Medical Practice/ADVANCED
  • Leadership/Collaborating for Results/FOUNDATION


  • Considered for any US location; training period in the office may be required.

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