lT Strategist at Delegate Solutions

Remote | Freelance | Part-time
Delegate Solutions

IT Strategist

  • Hourly
  • Contract

We are currently recruiting a fabulous I.T. Strategist to join our team. Our ideal team member has:

Enthusiasm for supporting growing business owners, strong work ethic, exceptional communication skills, expert technical background, customer service, tech design and troubleshooting, problem solving, managing platforms, project management, process documentation, time management, analyzing information, expert G Suite skills, pragmatic, methodical, kind, thoughtful, a love for helping others, excellent follow through, graciously transparent, do what you say, enthusiasm for excellence and adheres to established timelines.

Demonstrated abilities in:

  • Virtual work environment
  • Has significant experience with platforms incl. Zapier, HubSpot, Asana, Trello, Slack, Google Apps
  • Managing multiple timelines and projects
  • Ability to meet deadlines and prioritize competing projects appropriately
  • Managing resources effectively and making recommendations
  • Critical thinking and decision making
  • Has a natural curiosity for technology- especially office productivity solutions
  • Up to date on sector trends and improvements
  • Following processes with precision
  • is a passionate professional who thrives in a team dynamic but can work independently
  • Has substantial, relevant work experience and skill sets
  • Is comfortable with learning new technology
  • Loves problem-solving
  • Is a self-starter

Your Responsibilities

Metrics/Data dashboard management

  • Capacity Sheet Updates
  • Daily Tech Checks
  • Help Desk Ticket monitoring for team tech related issues
  • Website updates
  • Hubspot changes
  • HRIS troubleshooting
  • Library and Shared Learning Management
  • Trainee review spreadsheet
  • Leadership team projects
  • Attends 15 minute meetings (Wednesdays 1:45-2:00pm ET)
  • Attends 30 minute weekly planning/accountability call with Controller (TBD subject to change)
  • Monthly/Quarterly checks to verify all systems are running efficiently

WHAT AN INCREDIBLE CANDIDATE LOOKS LIKE:

  • Aligns with Delegate Solutions’ Core Values
  • Is consistently available Mon – Fri during business hours via Slack and email
  • Can make recommendations for technology improvements
  • Loves creating project and process management for tech duties and projects
  • Is ready to help identify back up for coverage when out of office
  • Understands that they will interfacing with Delegate staff and/or clients for professional purposes only during business hours
  • Understands our business is entrepreneurial and can demonstrate the ability to be flexible/adaptable to accommodate growth
  • Stays calm and patiently explains and trains others in difficult situations
  • Meets established goals and objectives as they pertain to assigned metrics
  • Tracks time worked in Harvest and submits bi-weekly/monthly invoice (TBD)

Anticipated Hours: Flexible Part-time approx. 10-20 hrs/week

Rate of Pay: Hourly, Competitive based on experience

Start Date: Immediately

ABOUT US:

At Delegate Solutions, we believe in doing things the right way. We help clients find the most efficient and effective way to take complicated ideas and goals and break them down into specific, actionable plans. Our team of efficiency experts look to create leverage and value for clients through our remote Strategic Support service. Our clients range in size and need and span across North America and Europe.

We are a Philadelphia-based certified WBE woman-owned company, and have been in business since 2007. Our team works from home across the country and is comprised of amazing team members who align with our Mission to help reshape the culture of the traditional workforce into one that values quality, flexibility, contribution and effectiveness. Delegate was founded upon a commitment to create flexible, meaningful, professional opportunities. We look to not only deliver great service to clients, but to support our team to help them create balanced, flexible lives.

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