HR Generalist at UpKeep


HR Generalist


UpKeep is the top-rated maintenance management software developed to revolutionize the way teams manage facilities, equipment, and work orders. We empower over 3,000 customers in 60 countries by providing mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, and enterprise integrations. Our innovative cloud-based application is making work easier and safer for deskless technicians while improving asset reliability and operational efficiency for businesses in many fast-growing industries.

We’re a Series B tech startup with 100+ team members across the US. We’ve recently been recognized as a “Best Place to Work” by fostering a diverse, inclusive, and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remotely or from our Los Angeles HQ.

The Role:

  • Drive core HR processes (eg, performance calibration, compensation cycle, promotions)
  • Manage administration of health and other employee benefit programs with HR Director and a broker.
  • Partner with finance to process biweekly payroll.
  • Support HR programs and processes by administering team member changes and people-related transactions, such as manager changes, promotions, terminations, and transfer letters.
  • Execute and deliver on internal process improvements to drive effectiveness and efficiencies for HR team.
  • Partner with different teams across the People organization to complete verifications of employment, I-9s, etc.
  • Ensure employee records are updated and maintained in a timely and accurate manner
  • Lead full-cycle management of unemployment claims, audit preparations, etc.
  • Handle any initiatives supporting the overall HR service delivery model at UpKeep
  • Maintain HRIS data/records for new and existing employees including entering new hires & terminations, transferring & updating information, generating reports on an as needed basis.
  • Onboarding and off-boarding support


  • 3+ years’ experience in an HR Generalist or similar HR role
  • Applied knowledge of labor laws and statutes for employment with understanding and hands-on application of internal and external HR principles, practices and standards
  • Demonstrated experience in organizational development and change management is a plus
  • Resourceful and self-motivated with ability to work in changing environments
  • Strong analytical and problem-solving skills; ability to assess situations and make decisions based on data while drawing from previous experience
  • Demonstrated experience with coaching employees and management through complex and difficult issues
  • Demonstrated ability to effectively partner and collaborate with all levels of the organization and positively influence teams
  • Proven organizational skills, attention to detail, and ability to handle multiple tasks
  • Strong written and verbal communication

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first.

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