Finance Controller, Virtual Customer Service

Job ID: 871808 | Services, Inc.

  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

Amazon’s Virtual Customer Service organization currently has an opening for a remote Site Financial Controller to support our virtual site and Corporate Finance teams. You will own site financials and will play a key role delivering financial and operational analyses, surfacing opportunities to reduce cost and innovate, manage projects, and help take the site and the Finance Team to the next level. You will work hard, but we promise you’ll have fun!

Responsibilities include, but are not limited to:

  • Build and improve existing accounting processes to ensure data integrity and efficient analyses
  • Collect, analyze and present quantitative data and create impactful reports that lead to operational improvements and cost reductions
  • Develop monthly/quarterly financial reporting and annual budgeting
  • Support operations by educating, communicating, and partnering with site leadership
  • Manage projects and processes that are scalable worldwide
  • Strong leadership and the ability to persuade business partners
  • Advanced communication skills, both verbal and written

The ideal candidate will demonstrate the proven ability to:

  • Work successfully in an ambiguous environment
  • Maintain strong work ethic based on a desire to exceed expectations
  • Meet tight deadlines and prioritize workload
  • Develop new ideas and creative solutions
  • Quickly build credibility and trust with internal customers
  • Focus on customers and work backwards


  • BA/BS degree in Finance, Accounting or Economics
  • 2+ years of corporate finance experience or related analytical field
  • Proficiency in Excel
  • Fluency in English


MBA, professional certification, or 4+ years of relevant experience in corporate finance or related analytical field
Proficiency in SQL, OFA, and/or Cognos

Job details

  • US, Virtual Location
  • Operations Finance
  • Customer Service