Executive Assistant (PST timezone U.S.) at SaaS Academy

Location: Remote
| Full-time
SaaS Academy

Location:  US Locations Only; 100% Remote

Pacific Standard or Mountain Time Zones Preferred

Salary: $60,000 – 70,000 USD | Unlimited PTO | Fully Remote | Generous Benefits

About SaaS Academy

The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.

Our CEO, Dan Martell is an award-winning entrepreneur and investor who has founded multiple companies. He was named Canada’s top angel investor and he’s completed over 40+ investments with amazing companies like Udemy, Intercom, and Unbounce.

We have big plans for the future, we’re growing fast and now, we need you to help scale to new heights and continue to provide incredible support to entrepreneurs.

About the Role

We’re searching for an experienced Executive Assistant to execute high-level administrative tasks and manage projects for our Chief Revenue Officer (CRO). The EA’s role is to maximize the CRO’s time, organize his calendar, manage his inbox, make payments, anticipate needs before they arise, and extend capacity. We view this person as a multiplier and understand that the sky’s the limit on the types of projects they can work on.

To be successful in this role, this person must be able to efficiently work in a fast-paced environment and course-correct at any moment. SaaS Academy moves at an extremely fast pace and this person must work efficiently in a chaotic setting.

The North Star principles for this position are:

  • Protect CRO’s Time: Filter all inbound requests to keep an eye out for those people/places/things that are important and help prioritize them
  • Efficient Calendar Management: Be clear, committed, and include context
  • Ensure that Everyone Appreciates the Response: Whether that’s a clear ‘yes’ with the appropriate calendar info for an upcoming meeting or a ‘not at this time’ reply, every email and correspondence should be answered clearly and kindly
  • Read the Play: Be preemptive and proactive. Come prepared and aware of all the moving pieces and how to address them ahead of time

Ideal Candidate

  • Organizer: You have impeccable attention to detail, you look to improve processes and you anticipate every eventuality
  • Strategist: You approach a project methodically and you’re a keen problem-solver
  • Communicator: You have excellent written and verbal communication, and also provide candid feedback to all levels of leadership, including the CEO
  • Adaptable: You thrive when you need to find solutions fast and you work fast and efficiently to get the job done
  • Efficient: You know how to manage your time well and can help others do the same
  • Initiative: You anticipate needs and enjoy tackling new challenges

Over time, the goal is that you’ll become an extension of our CRO by having the ability to anticipate needs, see around the corner, and remember things before he does. Because of this, the ability to build trust quickly is critical. We desire a high level of professionalism, confidentiality, discretion, and judgment, in both written and verbal communication.

Experience and Qualifications

  • Experience: 1+ years of experience in a similar role
  • Fluent in written and spoken English
  • Preferred Location: based in Canada or the USA and live in the Pacific time zone
  • Available nights and weekends
  • Excellent organizational and time management skills
  • Incredible communication and interpersonal skills
  • Hands-on experience with tools like G-Suite, Excel (or Sheets), Asana, HubSpot, Slack, Zoom, etc.
  • A proven track record in your ability to get things done

Skills that are a big plus for this role:

  • You’re familiar with Xero, Hubspot, and Asana
  • Enjoy remote work
  • Experience with Google Sheets and data analysis/reporting or project management will be super helpful
  • You’ve worked in a fast-paced entrepreneurial environment before

Benefits and Hiring Process

  • Salary range: $60,000-70,000 USD
  • You don’t need to know how everything works here at SaaS Academy before applying. We’ll train you on our core content, and our approach to coaching clients.
  • We’re a fully remote team – You’ll want to be comfortable and happy working online (using tools like Slack, Zoom, and Hubspot).
  • Generous Benefits: We offer Unlimited PTO, health benefits, development training, and a robust and nourishing culture & team that is world-class
  • Please check out the How We Hire section on our website to see what the steps are for our hiring process. Taking the time to apply means a lot to us!  If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process.

Location: US Locations Only

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