Remote
The Hartford

Environmental Claims Specialist 1901731

Description

WHAT CAN YOU TELL ME ABOUT THIS POSITION?

The Strategic Claim Management Property Damage (SCM-PD) organization is a highly specialized home office claim team responsible for the disposition of the Company’s construction defect and environmental claims. Claims in SCM-PD are often associated with complex coverage issues, potentially involve multiple years of and types of insurance coverage, commonly involve litigation, require expertise to manage and can involve higher exposures. The Claims Specialist is the highest claim designation and the successful candidate will be responsible for the investigation of the most complex/high value environmental claims, the analysis of coverage obligations, the development of a disposition strategy, the negotiation of settlements, and partnering with in-house and outside counsel. A Claims Specialist in SCM-PD independently handles our most complex environmental liability claims. The Claims Specialist will communicate with people inside and outside of the department and partner with the Coverage Unit (Law Department), Operations, the Reinsurance Department, Underwriters, Insurance Agencies, Brokers, Insureds, Outside Legal Counsel, Contractors and other Insurance Adjusters in addition to Peers and Management .Key responsibilities include:

  • Ability to independently review and analyze multiple policies and coverage parts.
  • Provide exceptional customer service.
  • Ability to draft effective and succinct coverage position letters, as well as verbally articulate coverage positions for high complexity claims
  • Conduct investigations regarding the claims and/or lawsuits
  • Make complex liability assessments and detailed recommendations to management
  • Independently present and discuss complex and high-value accounts at roundtables
  • Retain defense counsel and effectively manage litigation, including suggesting litigation strategy, participating in settlement conferences/mediations, and overseeing defense budgets
  • Ability to work effectively with insureds, defense counsel, other carriers, and agents and brokers in the management of accounts
  • Implement disposition strategies and consistently strive for results in a timely manner.
  • Analyze and forecast long term financial exposure.
  • Conduct independent complex single and multi-party negotiations and espouse coverage/liability positions.
  • Execute complex financial transactions

Qualifications

Note: This position can also be filled as a Claims Specialist or a Claims Consultant. The following qualifications are for a Claims Specialist:

  • Bachelor’s Degree required, a JD or MBA Degree is preferred
  • Minimum of 5 years of experience handling environmental liability claims, or its functional equivalent
  • Experience handling complex environmental coverage issues on historical general liability policies
  • Experience in handling affirmative/defensive risk transfer
  • Experience handling affirmative pollution grants is preferred
  • Familiarity with complex environmental technical reports and site remediation approaches
  • Excellent verbal and written communication skills
  • Experience in the creation and delivering of PowerPoint presentations
  • Superior customer service skills
  • Strong planning and organization skills
  • Demonstrated analytical and critical thinking ability
  • Proven track record of effective negotiations/settlement of high-value environmental liability claims
  • Demonstrated conflict resolution skills
  • Proficiency with the MS Office Suite

The following qualifications are for a Claims Consultant:

  • Bachelor’s Degree required
  • Minimum of 3 years of experience with claims handling, environmental claims experience is preferred
  • Experience handling complex coverage issues on general liability policies
  • Experience in handling affirmative/defensive risk transfer
  • Excellent verbal and written communication skills
  • Experience in the creation and delivering of PowerPoint presentations
  • Superior customer service skills
  • Strong planning and organization skills
  • Demonstrated analytical and critical thinking ability
  • Proven track record of effective negotiations/settlement of high-value general liability claims
  • Demonstrated conflict resolution skills
  • Proficiency with the MS Office Suite

WHAT ELSE CAN YOU TELL ME ABOUT THIS POSITION?

The SCM-PD Claim Specialist role can be a 100% remote/work from home (within the United States) or based in our Hartford, CT office. The position requires 10% travel.

Job Function: P&C Claim Misc Supt Roles

Primary Location: United States-Connecticut-Hartford

Schedule: Full-time

Job Level: Individual Contributor

Education Level: Bachelor’s Degree (±16 years)

Job Type: Standard

Shift: Day Job

Employee Status: Regular

Overtime Status: Exempt

Travel: Yes, 10 % of the Time

Remote Worker Option: Yes