Customer Service Agent, Tier I at Glorious LLC

Customer Service Agent, Tier I [Remote]

• Multiple Countries
• Contracted
• Customer Service
• Entry Level

GLORIOUS LLC is an eCommerce startup specializing in PC Gaming accessories & peripherals. We are currently seeking remote Tier 1 Customer Service Agents to handle customer support tickets for an e-commerce website.

This position will encompass:

• Ticketing responses
• Live chat
• Social media support

Job Requirements and Details

• Our available hours are US business hours, evening hours, and weekends.
  • We ask that candidates be available during some evening and weekend shifts.
  • ~8 hours available each day of agreed-upon schedule to dedicate to work
• Must be fluent in English in typing and speaking.
• Comfortable with English culture, phrases, and word usage.
• Pay between $850 and $1500 USD per month and highly dependant on location, availability, and experience.

Additional Preferences

These are not required to obtain the position, but will help:

• PC gamer with a working knowledge of various PC games, and the PC gaming industry.
• CRM experience is strongly desired