Remote | International
Generation

Generation Curriculum & Instruction Operations Coordinator

Our curriculum & instruction team is growing and we’re looking for an operations wizard to anchor and energize this growth. Role is a remote, full-time position available to anyone across the globe, however, with ability to work a portion of the daily work day during the hours of 9AM-12PM Eastern time. We are a dynamic and entrepreneurial team that moves and grows quickly. We currently support 9 countries and will be growing to 12 and are currently 14 members strong and growing to 20 within the year. As such, this role is of special importance as it will ensure that we have a strong operational backbone that will allow us to move swiftly with planning, scheduling, tight efficiency and responsiveness, and disciplined follow-through.

Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds.

To be successful you’ll need:

You are an operational guru. You have an exceptional ability to build systems that control chaos and have a bias toward action. You enjoy data-driven problem solving and tackling complex problems. You are at ease with diving into the details but know when to step back to see the bigger picture. You build strong relationships with team members and value diversity while working towards a mission you believe in.

KNOWLEDGE, SKILLS AND ABILITIES

  • At least 3 years of operational experience, preferably within an educational non-profit organization
  • Strong organizational skills, high attention to detail, loves operations and a well-oiled machine (and imagines a career path building on these strengths)
  • Fluent in GoogleDocs, Word, Excel, and PowerPoint
  • Ethical, deeply trustworthy
  • Passion for helping change the life trajectories of unemployed and/or at-risk youth
  • Professional demeanor, excellent organizational and communication skills, thrives in teams of diverse people
  • Positive, solutions-oriented attitude, drive for excellence, and ability to be a team player
  • An entrepreneurial spirit, embracing the opportunity for creativity and hard work inherent in a startup
  • Ability to work a portion of their daily work day between the hours of 9am -12pm ET

What you’ll do:

  • Keeping team calendar and scheduling support for C&I leadership team
  • Coordinating communications across the Global C&I Team and other global and country teams
    • drafting external-facing communications for a variety of stakeholders (e.g. emails, press releases, PowerPoints, etc.)
    • owning weekly team updates
    • maintaining C&I documents on our intranet
    • coordinating logistics of onboarding new C&I team members and C&I local team members
    • updating the Slack channel including drafting regular updates from C&I leadership
  • Executing tasks aligned to program development (e.g. creating program presentations, hyperlinking documents, creating foldering structures on GoogleDrive
  • Tracking various team metrics to support program quality
  • Support with C&I team hiring by screening resumes, maintaining hiring trackers and communicating hiring decisions with candidates
  • Maintaining the team’s inbox by fielding inquiries
  • Event planning and support for team fun events, C&I yearly offsite, C&I leadership meetings, leadership speaking engagements, etc.
  • Liaising with vendors as needed to support with program development (e.g. technical curriculum providers, translation companies, etc.)
  • Submitting of invoices and budget tracking
  • Drafting contracts, agreements, RFPs, etc.
  • Special projects as assigned
  • Setting up operations systems for greater joy and efficiency (including cost efficiency)

About Generation

Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation was created in 2014 to help bridge this gapat speed and scale.

We’re building a skills-training methodology that can serve hundreds of thousands, and eventually millions, of young people a year. And we’re building proof that this training creates real business outcomes for employers, and lasting career impact for traineesso everyone has the incentive to invest in skills. Our goal is to help our students achieve personal and professional successand fundamentally change their life trajectories. Generation programs prepare unemployed or underemployed young people, aged 18 to 29, for jobs in four sectors: healthcare, technology, retail/sales, and skilled trades.

Today, Generation is active in nine countries – 100 cities and 252 sites – with diverse social, economic and labor-market contexts.