Content Author at EPAM

Remote
EPAM

Title: Content Author – Remote

  • Location: United States

DESCRIPTION

You are sharp, driven, and inquisitive. You are not afraid to take risks and grow by learning from mistakes. You let your voice be heard and love a good challenge. If this sounds like you, this could be the perfect opportunity to join EPAM as a Content Author. Scroll down to learn more about the position’s responsibilities and requirements.

Our Learning and Development team helps clients realize digital and IT transformation by identifying and bridging gaps in employee knowledge, behaviors, and mindset. We design, develop and implement a variety of solutions for online and in-person learning—including videos, articles, podcasts, interactive eLearning, coaching, experiential learning, instructor-led training, and assessments—using the latest insights from the learning sciences. In other words, we go beyond “training” to create learning experiences that really work.

If you are excited to work in a global team and find creative solutions to complex problems, this could be the perfect opportunity to join EPAM as a full-time team member.

WHAT YOU’LL DO

  • Create learner-centric, effective Knowledge Base Articles, HelpCenter Content, and Training Videos (scripts, screen captures, narration, and recordings)
  • Conduct continuous editorial QA and improvement
  • Become an SME on client products and tools and facilitate the learner/user adoption of these products and tools
  • Ensure all deliverables and teamwork products are professionally written, edited, and proofread
  • Partner with Instructional and Experience Designers to translate content strategy into scripts, stories, scenarios, activities, assessment questions, etc
  • Scope and develop engaging content for Instructor-Led Training materials, eLearning, videos, podcasts, workshops, mentoring, coaching, etc
  • Set guidelines for the editorial tone, style, and voice of all content, as well as create governance documents as needed
  • Maintain project documentation, templates, and SOPs
  • Partner with client to enhance, edit and reformat legacy content, and identify new content for creation
  • Communicate regularly with SMEs and colleagues during the development process
  • Work effectively as part of a collaborative, cross-functional team to meet deadlines
  • Thrive on continuous learning and problem-solving

WHAT YOU HAVE

  • Must be in Mountain Time Zone
  • 2+ years of experience working within multiple content development channels (scripts, web content, mobile apps, video, advertising, whitepapers, interaction copy, instructional, help, etc.)
  • Excellent written and verbal technical communication skills
  • Experience supporting learner adoption of highly technical platforms, processes, and concepts
  • Voracious communicator and excels at writing clear, persuasive, original copy
  • Exceptional proofreading skills with attention to spelling, grammar, and editorial guideline
  • Engaging and motivating storyteller who can bring life to technical or conceptual content
  • Resilience and ability to excel in a fast-paced environment
  • Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
  • Passion, energy, a positive mindset, and a “can-do” attitude
  • Track record of being reliable, responsive, and client-centered
  • Ability to build rapport and instill trust and confidence
  • A flexible mindset and agile approach to deliverables
  • Ability to adopt style to engage with different kind of stakeholders
  • Work examples or a portfolio of past projects

NICE TO HAVE

  • Experience ensuring content compliance with usability standards, Section 508, and Web Content Accessibility Guidelines (WCAG)
  • Experience in Instructional Design, Instructional Content, Learning and Development, or related field
  • Experience with localization and translation
  • Experience with video production, eLearning, animation, or multimedia development

WHAT WE OFFER

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

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