Remote | Part-time
Main Street ROI

Client Success Manager

Main Street ROI provides digital marketing services for small businesses. We’re rapidly growing and we need a smart, ambitious, and resourceful Client Success Manager to be responsible for the post-sales relationship with clients and to act as the liaison between the client and our team of marketing experts.

This is a perfect match for you if:

  • You thrive in customer service roles
  • You have a friendly, upbeat personality and a genuine desire to help people
  • You want to work remotely, on your own time, but are available for calls during normal work hours (9 am – 6 pm ET)
  • You love the Internet and are not afraid of new technology and tools
  • You’re looking for part-time work that could increase to full-time
  • You want to help small businesses grow
  • You are familiar with SEO and Google AdWords best practices

Previous customer service experience is REQUIRED.

Do not apply UNLESS you can prove you possess the following:

  • Experience directly talking to and helping customers
  • Excellent, professional communication skills via phone and email
  • Quick to respond via phone and email
  • Ability to learn very quickly
  • Friendly, upbeat personality and a desire to help people

This position is part-time, and remote.

OVERVIEW OF YOUR ROLE

  • Primary role of this position is to be the point person for clients and to act as the liaison between the client and our team of marketing experts.