Billing Specialist at Stamped.io

Location: Remote, Work from Anywhere
| Full-time | International
Stamped.io

Billing Specialist

Finance ·

About Stamped:

Stamped is an AI-powered ecommerce marketing platform that enables direct-to-consumer brands to accelerate business growth by enhancing user engagement, increasing revenue, and improving customer satisfaction through Reviews & Ratings, Q&A, Visual Marketing, Loyalty & Referrals. Our constant focus on customer success and seeking new innovative ways to help brands get more value out of our products and services have made us one of the fastest-growing companies in the industry.

We are a fully remote start-up team, headquartered in Canada and Singapore with team members based all over the world. Join us as we take Stamped to the next level!

Role:

Stamped is currently looking for a detail obsessed, customer centric billing specialist to work with our brands regarding payments, issuing invoices, and processing credit memos and refunds. If you love to multitask, have a passion for customer service and are looking to build a career in Finance, this might be the role for you!

This is a unique opportunity for someone looking to get a foothold into the finance space of a fast-growing start-up!

Responsibilities:

  • Create and issue invoices
  • Process credit and refund memos
  • Prepare account statements and follow up on outstanding payments
  • Resolve billing discrepancies while maintaining our exceptional customer service standards
  • Answer questions from customers regarding payments, billing, etc.
  • Monitor all payments and prepare monthly billing reports
  • Manage account balances and resolve inconsistencies.
  • Proactively identify opportunities for process improvements
  • Update accounting records with issued invoices, processed payments, new balances, and customer contact information
  • Assist accounting team with preparation of Financial reports

Requirements:

  • Deep understanding of SaaS billing and subscription set up with a background in Finance
  • Excellent communication skills
  • Strong attention to details
  • Effective collaborator who can bring together sales, finance, operations and customer success
  • Good organizational and time-management skills
  • Critical thinker and problem-solving skills
  • Must possess discretion, professionalism, confidentiality and good judgment
  • Adaptable self-starter who thrives in a culture of accountability and ability to work efficiently under pressure
  • Enjoys being deeply involved in the growth of an organization

Benefits:

What’s in it for you?

  • Work with a passionate, multinational and multi-talented group of tech enthusiasts who always go that extra mile
  • Work directly with company leadership
  • A fully remote company driven by deliverables, not hours
  • Competitive salary
  • Grow and own your area
  • $500 USD home office set up allowance
  • $500 USD annual education budget
  • A key member of a growing Finance team here at Stamped!

See all Bookkeeping Jobs >

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