Benefits and Compliance Coordinator at Modsquad

Remote
Modsquad

Location: US Locations Only; 100% Remote

Job Description

ModSquad is looking to hire a high-performance Benefits and Compliance Coordinator who will become an important member of ModSquad’s remote People Operations Team.

This role requires terrific analytical capabilities, strong interpersonal skills, and an eye for details and accuracy.

The selected candidate will own benefits administration and compliance requirements for ModSquad.

Apply after you review the qualifications below!

ModSquad operates around the Globe: US/Costa Rica/United Kingdom/Philippines and is growing its global footprint at a rapid pace. It is a great time to join ModSquad.

Competitive pay is offered with along with full benefits package for this remote/virtual work-from-home opportunity!

Responsibilities (Benefits)

  • Responsible for administering all employee benefits, claims resolutions, and change reporting
  • Provide guidance and assistance on various employee benefit plans
  • Survey industry and/or community to determine company’s competitive position in employee benefits
  • FMLA and ADA administration
  • Develop, recommend, and implement approved, new, or modified plans and employee benefit policies, and supervise administration of existing plans
  • Develop cost control procedures to assure maximum coverage at the least possible cost to company and employee
  • Handle benefit inquires and complaints to ensure quick, equitable, and courteous resolutions
  • Maintain enrollment and open enrollment for all benefits
  • Lead Benefit Workshops and conduct Benefit Orientations

Benefits (Compliance)

  • Maintain in-depth knowledge of legal requirements related to employment law, reducing legal risks and ensuring regulatory compliance
  • Maintain knowledge of industry trends and make recommendations to the management team for improvement of organization’s policies, procedures, and practices on personnel matters
  • Provide policy guidance and interpretation to staff
  • Conduct training on MSQ’s harassment, discrimination, and retaliation policy, including investigation best practices for managers
  • Consult with managers, providing policy guidance when appropriate
  • Conduct site compliance audits and report to leadership regarding findings
  • Work with legal counsel to review policies and practices and keep current with federal, state, and local compliance
  • Ensure the completion of all governmental reporting (including, EEO-1, ACA 1095C & 1094C, etc.) as required
  • Perform customer service functions by answering complex employee requests and questions

Requirements

  • 3+ years of professional experience in Benefits and Compliance
  • Proven customer service skills
  • Paylocity or similar HRIS/HCM background
  • Ability to handle sensitive situations and keep information confidential
  • Strong Microsoft Office skills with a primary focus on Excel skills
  • Demonstrated knowledge of local/federal regulations pertaining to benefit policies and practices (ACA, ERISA, IRS, etc.)
  • US based candidates accepted only

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

Who is ModSquad?

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.  ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

#workfromhome #freelance  #remote  #modsquad   #wearethemods  #customersupport  #emailsupport 

About ModSquad:

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

#workfromhome #remote  #modsquad   #wearethemods  #customersupport  #emailsupport 

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