Administrative Assistant – Casualty Specialty Admin at Allstate Insurance

Location: Remote, US
Salary: $36,000 Annually
| Entry-level | Full-time
Allstate Insurance

Title: Administrative Assistant – Casualty Specialty Admin

Location: United States

Remote, US

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

Allstate Insurance has an exceptional career opportunity for an Administrative Assistant/ Casualty Specialty Admin

The Admin Assist Associate III role is responsible for supporting the Casualty Represented Litigation Department with the routine day to day administrative tasks. The role processes and prepares presentations and documents for their designated area along with solving problems related to specific tasks with minimal supervision. The Associate III is responsible for processing various types of requests received from Senior Managers and Claims Service Leaders.

Key Responsibilities:

  • Advanced communication skills are required to initiate oral and written response to inquiries regarding routine situations
  • Ability to prioritize work and organize own time
  • Ability to complete a professional document utilizing basic grammar, spelling, and format skills
  • Knowledge of major department/business unit functions
  • Ability to prepare presentations independently
  • Advanced knowledge of required software applications
  • Identify, initiate, recommend, and implement corrective action within workgroup
  • Identify and recommend opportunities for improvement beyond workgroup
  • Handle multiple demands on a continual basis including difficult situations
  • Assimilate, gather, and summarize detailed information for a response/decision
  • Ability to train and lead routine work processes
  • High level of contacts and exposure to confidential information requiring the use of tact and judgment
  • Capable of independent judgment when solving problems on own
  • Work under general direction

**This position is not available to California, Alaska, Hawaii residents**

Job Qualificatons:

You’re a great match for this role if you have:

  • Have a High School Diploma or General Education Diploma (GED)
  • Have a minimum of 1 year of Administrative handling experience
  • Have previous administrative support experience – preferred
  • Possess advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Have the ability to build relationships and interact with all levels of management and staff
  • Possess excellent customer service skills
  • Possess excellent written, verbal and listening communication skills using pleasant interpersonal skills
  • Have the ability to assess your workload and re-prioritize as needed, as well as handle multiple tasks under tight deadlines
  • Have the ability to maintain an advanced degree of confidentiality and sense of urgency
  • Have the ability to work under pressure as well as the adapting to interruptions and other unexpected events and make necessary adjustments
  • Are able to work independently and in team environment
  • Have excellent time management skills
  • Have strong computer, typing and grammar skills

What’s in it for you?

  • Paid training and licensing
  • Internet reimbursement
  • Generous paid time off (PTO)
  • Tuition reimbursement
  • Discounted gym memberships
  • Cafeteria style health insurance plan- starts day one!
  • 401K match and pension plan
  • Volunteer opportunities + matching donations
  • Visit AllstateGoodLife to learn more

Compensation offered for this role is 36,000 to 55,000 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy.

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