3D Operations Associate at Modsy

Remote
Modsy

Title: 3D Operations Associate

  • Location: United States
  • REMOTE / OPERATIONS / FULL-TIME

Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way.

As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home.

As our 3D Operations Associate, you will play a critical role in the day-to-day management of our entire consumer pipeline and will serve as the primary point of contact for our global network of 3D vendor partners. The ideal candidate will be a strong operator, preferably with a 3D visualization background, be highly analytical, and have the ability to dive deep into data without losing sight of overall strategy. Key responsibilities include supporting the existing 3D pipeline to meet throughput targets while ensuring exceptional quality and timely deliverables, monitoring and reporting on key performance indicators, fielding escalations and resolving blockers cross-functionally, identifying and implementing process improvements, and managing relations with Modsy’s 3D vendor partners.

You’ll be excited about this role because you will:

  • Oversee Modsy’s 3D consumer pipeline, helping to drive throughput, cost performance and scaling efforts to support rapid business growth
  • Develop and manage Modsy’s global 3D vendor network, from sourcing to performance management to overseeing day-to-day workflow and capacity
  • Ensure successful delivery of 3D models of customer spaces at scale
  • Help develop and implement customer-centric quality standards across the entire 3D pipeline, performing quality control checks as needed, and creating reference materials for 3D artists and cross-functional teams
  • Monitor 3D escalations; troubleshoot and resolve blockers for vendor partners and internal team members
  • Regularly audit and manage payments to 3D vendor partners for work completed
  • Provide support to Modsy’s Product and Engineering teams as needed to ensure successful development, testing, and adoption of new 3D tools and technologies across our consumer pipeline

We’ll be excited about you because your experience and qualifications include:

  • Bachelor’s Degree
  • 2+ years operations management and/or project management preferably in managing the production of 3D visualization, digital assets or media
  • Vendor management experience, including resource planning and optimization and performance management
  • G Suite proficient; comfortable creating and maintaining spreadsheets
  • Familiarity with 3D modeling software such as 3ds Max or Maya, preferred
  • Experience managing complex projects and processes with strong throughput efficiency, quality, and cost performance
  • Strong analytical and strategic abilities, and a passion for solving complex problems
  • Excellent written and verbal communication skills
  • Demonstrated ability to work independently in fast-paced, deadline sensitive, results-driven environment
  • A passion for strengthening team performance to drive results cross-functionally
  • Willingness and eagerness to work with a distributed team

Benefits Highlights:

  • A generous discount on all room design and furnishings
  • A 401(k) plan
  • Paid vacations, holidays, and time off to volunteer
  • Life insurance
  • Pre-tax flexible spending accounts
  • Health benefits, dental and vision insurance

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