Technical Project Coordinator

Title: Technical Project Coordinator

Location: United States

Remote

Job Description:

About Us

At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.

Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.

Position Overview

We are looking for a Technical Project Coordinator to join our Professional Services team to help deliver successful software implementations. This role requires a mix of project management and technical skills to ensure client success.

Responsibilities

• Lead Netwrix implementation projects ensuring customers derive maximum value

• Collaboratively work through Agile Framework-aligned activities to meet customer needs

• Develop and maintain project workflows and reporting to ensure transparency

• Help support the PMO and project management team with

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• invoice requests including reconciliation, project audits, and time validation

   

• standard project workspace setup based on project complexity

• Help support the PMO and practice to establish, maintain, and continuously improve standard processes, templates, and KPI metrics with efforts governed according to appropriate change control and revision tracking procedures.

• Help ensure projects meet budget, schedule, key milestones and deliverables

• Build positive relationships with our customers and within our team

Qualifications

• Bachelor's degree or equivalent experience required (1-3 years of experience)
• Experience as a customer-facing Project Coordinator, in a software vendor consulting services organization, with strong relevant technical experience in a related technological environment.
• Experience with Scrum/Agile aligned methodologies and building and grooming project backlogs.
• Highly organized with experience coordinating multiple projects concurrently with cross-team dependencies.
• Ability to work directly with customers, resource managers, and Engineers to ensure expectations are managed against contract responsibilities.
• Experience with managing projects governed by a statement of work as well as working with professional services back-end administration and reporting.
• Strong services-oriented administration background.
• Able to take a consultative approach and make sure scope and project boundaries are maintained.
• Salesforce.com, Mavenlink/Kantata and Office apps - advanced skill level.
• Beneficial certifications:
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• PMP certification or PRINCE 2 Practitioner or similar
• Scrum Master or Product Owner Certification
• Scaled Agile Framework (SAFe) Certification

Our Values

At Netwrix, our values guide every action:

• Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile- because their success is our mission.
• Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
• Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
• Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
• Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
• Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
• eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other's strengths, we achieve outcomes that surpass individual contributions.

Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.

Why You'll Love Working at Netwrix

• Competitive Health Benefits
• Continuous Learning and Development Opportunities
• Team-Oriented, Collaborative, and Innovative Work Environment
• Regular Company Town Halls to Keep You Informed
• Opportunities for Career Growth and Advancement

We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.

Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Please let us know if you require any accommodation.