Customer Development Specialist

Title: Customer Development Specialist

Location: Rosemont, IL, US

Department: Customer Development/Sales

Job Description:

No Relocation Assistance Offered
Job Number #173056 - Rosemont, Illinois, United States

Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Role Summary:

As the Customer Development Specialist on the VDC team, you’ll be at the heart of our operations — using data, crafting compelling narratives, and delivering insights to propel our omnichannel business forward within this retail environment. In this role, you’ll work alongside a dedicated team that is passionate about driving growth for our strong brands.

This role can be performed from any of our CD office locations.

Work visa sponsorship is not available for this position.  Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States.

Responsibilities:

• Integrate and synthesize multiple data sources to compile brand and category overviews, evaluate promotions and sales, and manage business fundamentals with various tools. Analyze and transform data into clear, actionable insights, develop compelling stories and present findings to inform customer recommendations and strategic planning.

• Stay ahead of market dynamics by closely monitoring retail trends, conducting regular retail audits, and tracking competitor activity to uncover growth opportunities for our brands.

• Understand the power of collaboration and communication, and thrive on building strong relationships both within the organization and within Healthcare. Participate in line reviews, business reviews, and strategy meetings. Work closely with our cross-functional teams including supply chain, shopper insights, shopper marketing, retail marketing and ecommerce to drive our omni business.

• Push boundaries and seek new solutions. Drive initiatives to enhance our analytical capabilities to understand business results and trends. Be proactive in taking initiatives to anticipate and resolve issues.

• Access ongoing professional development and training programs, engage in Colgate’s sustainability efforts, and contribute to our commitment to diversity, equity, and inclusion.

Required Qualifications:

• Bachelor's Degree

• 2+ years' professional working experience 

Preferred Qualifications:

• Consumer Packaged Goods experience 

• Experience in Sales, Marketing, and eCommerce

• Experience working in consumer product goods

• Experience working with a syndicated service (Nielsen, IRI) account

• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)

• Comfortable with managing in a fast paced and ambiguous environment

Compensation and Benefits
Salary Range $76,800.00 - $107,500.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
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