Administrative Specialist

Title: Administrative Specialist CL2: Rockland Center

Location: Rockland United States

Part time

Bargaining Unit:

The University of Maine at Augusta is seeking applicants for the part-time position of Administrative Specialist Career Level 2 (CL2) for the UMA Rockland Center. The CL2 will work thirty hours per week.

Responsibilities include, but are not limited to:

• Serve as the initial point of contact for students and community members

• Provide excellent customer service and support

• Assist students with class registration, account inquiries, general financial aid questions, etc.

• Troubleshoot technical issues

• Create documents using Microsoft Office and Excel

• Process confidential information

• Schedule and administer student exams

• Perform tasks related to accounting and basic bookkeeping

• Assist with Student Association activities and event planning

• Close the Office and Center; maintain the Center environment

Work Schedule: During the Fall and Spring semesters, the schedule will typically be Monday - Thursday 11:00 a.m. to 7:00 p.m. During the Summer semester and breaks, Monday - Thursday, 9:00 a.m. to 5:00 p.m. Occasional additional weekend or evening hours may be required for special events.

Wage: $20.39 per hour for a new hire or the applicable transfer rate for a current University of Maine System employee in accordance with the ACSUM collective bargaining agreement.

Benefits: UMA offers a wide range of benefits for employees, including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage, including medical, dental, vision, life insurance, and short and long-term disability as well as retirement plan options.

Qualifications:

Required:

• High School diploma or equivalent education and job-related experience, including two years of administrative support experience.
• Ability to use grammar, punctuation, and spelling effectively
• Extensive use of computers and related software applications, including Microsoft Word, Excel, and Access
• Ability to maintain confidentiality
• Ability to manage multiple tasks and prioritize and assign work
• Excellent communications and interpersonal skills
• Knowledge of social networking
• Eagerness to learn new technologies
• Ability to work independently and as a member of a team
• Excellent customer service skills
• Excellent analytical and problem-solving capabilities

Preferred:

• Associate's degree or higher
• Previous related experience in an educational setting, preferably in higher education
• Knowledge of PeopleSoft (preferably MaineStreet)
• Cash handling experience