Customer Success Associate (US – Fully Remote) at Michael Page

Customer Success Associate (US – Fully Remote)

New York, New York

Permanent

USD60,000 – USD80,000 per year

Opportunity for growth and expansion in your career.

Flexible working environment.

About Our Client

Our client is a fast-growing generative AI start-up that has grown from 2 to 100+ employees in just four years. They raised over 100M to date and are actively expanding in the US.

Job Description

Key responsibilities include:

• Nurturing client relationships through calls and emails.
• Providing support and guidance to customers regarding their business plans and inquiries.
• Collaborating on projects to enhance the overall customer experience, including integrating AI technologies

The Successful Applicant

The successful candidate has experience working with Zendesk (or similar platforms), strong relationship building skills, and proactive problem-solving abilities.

What’s on Offer

This role offers competitive compensation, generous PTO, work from home support, employee perks platform and more! This is an exciting chance to join a growing company in the US.

Job summary

Sector Sales

Sub Sector Account Manager

Industry Technology & Telecoms

Location New York

Contract Type Permanent

Job Reference JN-042024-6395119